Program Structure 8 courses = 32 credit hours,
practical training = 10 credit hours
Master's thesis = 18 credit hours
ABOUT THE PROGRAM
The Master’s Program in Quality Control aims to qualify executives in the field of quality, by providing them with the knowledge and skills that enable them to lead and pioneer improvement initiatives in public and private organizations, in all sectors and at all levels. The program enables graduates to work in quality management and quality engineering, and helps them launch other directions in quality such as quality auditing, reliability and measurement systems.
Program objective:
After completing studies in the programme, the student is expected to possess a set of knowledge, skills and values, and in particular the following:
In terms of knowledge and understanding
- Remember the concepts, principles, elements and tools of quality management systems, and quality management in projects;
- Explains each of the functions of the administrative process (planning, organizing, directing,
- controlling), the technical functions of management (production, marketing, finance, strategy, supply chains, …), and human resources management functions;
- Describes tools and techniques to aid in problem solving and modeling a decision problem;
- Knows quality improvement tools, techniques and approaches;
- explain the different types of quality costs, and identify standard costs as the basis for financial estimates;
Remember the basics of total quality management, application benefits, and application obstacles.In terms of practical skills
- Apply methods and tools in the field of quality, and invest in appropriate software;
- Contributes to building and localizing quality systems with references to local and international standards;
- Develops and implements solutions to quality problems;
- Estimates costs and analyzes investments and their cost and value analysis;
- Develops strategic plans for quality, linking them to the objectives and strategy of the organization;
- Analyzes and measures risks quantitatively and qualitatively, classifies them, and develops plans to address them;
- designs procedures, experiments, analyzes data and performs validation and validation tests;
- Develops and implements systems/procedures for managing the relationship with customers and suppliers;
- Develops audit programs and follows up on their completion and documentation;
- Evaluates the quality of products and processes using appropriate statistical control tools.
In terms of mental abilities
- Analyzes problems, develop solutions, and initiate decision-making;
- Practicing critical thinking and creating new alternatives.
- Systematic thinking is used to design experiments, procedures, and products, and to select samples for testing.
- It adopts the total quality management approach to be a reference and guide for all its administrative activities.
- Uses statistical techniques, extracts results properly, compares and criticizes them.
In terms of generic transferable skills
- leads work teams, resolves conflicts, and establishes teamwork and justice among individuals;
- motivates his colleagues to contribute to spreading the culture of quality in the organization;
- Continues to search for best practices and experiences in quality management and engineering locally and globally;
- works constantly to develop himself, improve his individual performance and the performance of the organization, and change for the better.
- Deals with different administrative and quality systems between several organizations locally or globally, with a focus on managing relationships from upstream (supplier) to downstream (consumer);
Uses tools and techniques that enable it to draft, summarize, and present performance reports;
Adheres to the standards and ethics of the profession.- Explains terms and definitions related to quality control;
describe the internal audit process;- Remember metrology concepts, measurement methods and relevant reference specifications;
- Distinguish between managing the quality of intangible products (services, information) and managing the quality of physical products (goods, merchandise);
- Explains the basics of designing experiments, products, and procedures.
- Supplying the local, regional and international labor market with specialized cadres to meet the needs of work in this important field.
- Developing sciences and mental and practical abilities that are important for students to enter the field of computing in the business sectors or postgraduate studies and scientific research.
- Effective practice as a specialist in information systems engineering by leading, designing and developing various projects in the field of information systems.
- Communicate effectively with colleagues, as members or leaders of multidisciplinary teams.
- Encouraging undergraduate students to continue postgraduate studies, in order to provide the community with specialized and highly qualified cadres.
- Encouraging students to conduct scientific research according to scientific research methodology.
The First Stage
- The student studies eight courses, distributed as follows:
√ Six compulsory courses.
√Two elective courses from among the courses offered by the faculty for master’s students.- The study is conducted through research seminars in each course, and the research seminar relies on multiple references and is in accordance with the scientific research methodology and standards.
- The study of each of the eight courses takes four credit hours for a minimum of four weeks, and it may be more than that according to the capabilities of each student, after which the student’s competency and knowledge test is held in the course he finished, then he starts in another course in the same way, and so on.
- Courses studied in the first year, the student has the right to extend the study for a period not exceeding a second year.
- If a specialization track is chosen within the general program, elective courses will have to be studied from the courses designated for the chosen specialization.
The Second Stage
● The student is assigned a virtual course that the faculty chooses from among the courses that the student studied at the bachelor’s level. This is a practical training for the student, with ten credit hours. The student must divide this course into twelve to fourteen abbreviated lectures. The student presents each lecture in the form of a written summary of its topic in Word format, accompanied by a video recording of it in the student’s voice using the Power Point program. Its duration is not less than ten minutes and not more than twenty. Accurate.
The Thrid Stage
Requirements for registering a thesis topic for a master’s degree in Applied Sciences.
- The student must pass the prescribed academic courses with at least 70%.
- The student obtains a TOEFL certificate with a score of at least 450, or its equivalent, or obtains a corresponding certificate in the French language, with the exception of those who obtained a first university degree in one of the two languages, or in one of the two languages.
- The student submits a request to the university administration to register a master’s thesis with a suggested topic in one of the sub-specialized tracks.
- If the initial approval of the subject title is achieved, the Faculty Council shall specify a supervisor to guide the student and follow him up in preparing the plan.
- The research plan includes the importance of the subject and a critical presentation of the previous studies in it, and a specification of the research problem, then defining the methodology of the study and its main hypotheses or the questions that you want to answer, and the division of the study and its sources.
- The student presents his proposed plan in a scientific seminar. The plan discusses a topic and methodology.
- The student amends his plan based on the notes of the professors in the seminar if he is asked to amend it.
- The plan is presented after the seminar to the Faculty Council to take its decision regarding the registration of the subject.
- In the event of approval, the decision of the Faculty Council is presented to the University Council to approve the registration, and the date of registration is calculated from the date of approval by the University Council.
Jury discussion and degree awarding
- The minimum period for preparing a master’s thesis is nine months, starting from the date of approval of the University Council to register the subject, and the maximum is two years, which can be extended for a third exceptional year upon the recommendation of the supervisor and the approval of the Faculty Council, provided that the total period of the student’s enrollment in the degree does not exceed four years.
- The supervisor submits a semi-annual report that includes what has been accomplished, and what is required in the remaining period.
- After the student completes the thesis and the supervisor reviews it, the supervisor submits to the university administration a report stating that it is valid for discussion, including an evaluation of the student’s performance during the thesis preparation period of 140 degrees, along with submitting a full copy of the thesis signed by him, and a letter with the names of the jury proposed by the professors of the specialty, for presentation to the Council the faculty.
- It is required that before the student’s discussion, at least fifteen days have passed from the date of approval of the jury committee from the faculty.
- The jury committee formed to discuss the thesis is six months, which may be renewed for a similar period based on a report from the supervisor and the approval of the Faculty Council.
- The period of validity of the committee formed to discuss the thesis is six months. It may be renewed for a similar period based on a report from the supervisor and the approval of the Faculty Council.
- Each member of the jury writes a detailed scientific report on the validity of the thesis for discussion, and evaluates the thesis out of 100 degrees, and the average of the three degrees is taken.
- The student may not be discussed unless he obtains at least 70% of the supervisor’s evaluation of his performance and the jury members’ evaluation of the thesis in the individual reports.
- Submit a post-dissertation group report signed by all members of the jury evaluating the thesis discussion out of 100.
- The thesis is approved after common discussion by the jury with one of the grades shown in the following table:
Definition Point Grade Excellent 4.00 A+ Excellent 3.75 A Very Good 3.50 B+ Very Good 3.00 B Good 2.50 C+ Average 2.00 C Pass on probation 1.50 D+ Pass on probation 1.00 D Fail 0.00 F
- The following grades are not taken into account for the semester or cumulative GPA.
Thesis or project in progress : DP Incomplete : I In progress : IP Registration has been suspended : L The grade has not been decided : NGR Did not take the final exam. : NP Transferred course. : T Withdraw from the course. : W The course covers two semesters, the degree is given at the end of the spring or summer semester. : YR There are no credit hours. : NC One credit hour taken as a private student. The credit hours and the degree do not count towards the degree : ND Re-submitted course, only the last grade is used in calculating the GPA. : R Credit taken as a special student. Credit hours and grade counted towards a degree. : S Credits
Before the 2016-2017 fall semester 1 credit point is equivalent to 1 semester lecture hour. In the 2016 – 2017 fall semester the University introduced the ECTS – European Credit Transfer System.Academic Calendar
International Suleiman University calendar is based on the semester system. Each semester has a duration of 15 weeks including the week of the final exam. The summer semester is 10 weeks long, including the final exam.
Core Courses for General Track
Scientific Research Methodology
Course code: MAS101
Course name: Scientific Research Methodology
Credit hours: 4.00
Scientific research methodology
The course includes an introduction to scientific research (definition of scientific research, its purposes, objectives, importance, and characteristics), characteristics of the researcher, methods of obtaining knowledge. Classifications of scientific research methods, the reasons for differences in the classifications of scientific research methods, the descriptive (historical) approach, the experimental approach, the case study approach – the chapters of scientific research, the steps of scientific research and how to formulate them (title, introduction, problem, hypotheses, questions, objectives, importance, Study limits, terminology, study procedures, data collection tools, questionnaire, observation, interview, samples (types, selection), statistical methods used in research, documentation of sources and references (various methods), recommendations and proposals in scientific research.
Applied Statistics
Course code: MAQC101
Course name: Applied Statistics
Credit hours: 4.00
This course aims to teach students the methods of statistical analysis of data and their applications in the field of quality. The most important of these methods are descriptive statistics, probability distributions, correlation, regression, hypothesis tests, analysis of variance, and confidence limits, with an explanation of how to apply these methods in the field of quality using ready-made software (SPSS, excel, Minitab). .
Quality Management Systems
Course code: MAQC102
Course Name: Quality Management Systems
Credit hours: 4.00
This course introduces the student to the basic concepts and principles of quality and the practices adopted in the development of quality management systems in organizations. It also enables the student to draw quality policies related to planning, implementation, review and improvement of quality systems with reference to international standards for quality management systems and models of performance excellence.
Quality Improvement Techniques and Tools
Course code: MAQC103
Course name: Quality Improvement Techniques and Tools
Credit hours: 4.00
This course aims to provide the student with the necessary knowledge that enables him to use tools and technologies that support quality management systems and improve performance in organizations, by mastering theoretical concepts and quality improvement tools, and explaining methods and methodologies for analyzing problems, identifying defects, and evaluating the efficiency and effectiveness of the process.
Financial Management and Quality Costs
Course code: MAQC104
Course name: Financial Management and Quality Costs
Credit hours: 4.00
This course aims to enable the student to understand the basic concepts in accounting and its records, and to be able to develop standard indicators for estimating quality costs and their application, in addition to identifying the basic indicators of financial analysis and investment analysis. It also focuses on estimating and managing different types of quality costs from prevention, auditing and inspection, To the costs of internal and external failure, as part of an integrated strategy to control costs at the level of the organization as a whole.
Measurement Systems
Course code: MAQC106
Course name: Measurement Systems
Credit hours: 4.00
This course introduces the student to the methods and systems of measurement and provides him with the skills and knowledge that enable him to evaluate the measurement results by reference to standards and standard specifications, and to review the procedures for obtaining measurements that ensure the integrity of the data used in analyzing the measurement results, which explain the complications of the impact of measurement errors on decisions related to products. It is also known how to construct the hierarchy of the chain to the international system of units and how to choose and invest in standard measuring devices optimally.
Elective Courses for General Track
Marketing and Customer Relationship Management
Course code: MAQC151
Course name: Marketing and Customer Relationship Management
Credit hours: 4.00
The course aims to introduce students to the basics of contemporary marketing, how to segment the market and create a competitive marketing advantage within the target market sectors. The course also explains the elements of the marketing mix and the factors affecting individual and commercial consumer behavior. The course also explains how customer relationship management and its tools develop, and how to measure its effectiveness and impact on marketing and sales strategies.
Supply Chain Management
Course code: MAQC152
Course name: Supply Chain Management
Credit hours: 4.00
The company’s logistics department is responsible for accelerating its operations with the aim of placing its product within reach of the customer with high efficiency and a short lead time, starting with providing the best raw materials and the lowest cost, passing through rational production and ending with an effective and economical distribution of products through optimal transportation paths. While the supply chain management becomes the department responsible for it within the framework of the multiplicity of alliances and partnerships that the company holds to efficiently cover these activities. There is a need for scientific comparison between suppliers’ offers or partnership with them, and the use of mathematical methods to determine the best paths for passing through suppliers or customers, examples of storage policies, centralization of warehouses, development of the distribution network, reduction of the cost of transferring factory production to warehouses, assigning external parties to some of these issues, and monitoring recent trends for logistics.
Strategic Planning and Analysis
Course code: MAQC153
Course: Strategic Planning and Analysis
Credit hours: 4.00
Planning is the most important function of management and quality systems. Strategic management constitutes the comprehensive concept concerned with preparing the organization’s mission, vision and values. It is also concerned with the internal and external analysis, to identify the strengths, weaknesses, opportunities and threats facing the organization. This is followed by strategic analysis, setting long-term goals, and building the organization’s competitive advantages. After the completion of the strategy preparation process, the second phase related to the implementation of the strategy is moved to by converting the general objectives into specific ones and reconsidering the organizational structure to align them with the strategy. In general, the strategy is prepared and implemented in accordance with the standards of the quality plan in the various stages of work.
Service Quality Management
Course code: MAQC154
Course name: Service Quality Management
Credit hours: 4.00
The course aims to empower students with the knowledge and skills of the concept of service quality, its importance and characteristics, classification of services, their life cycle and marketing mix, defining the concept of service quality, its importance and dimensions, measuring service quality and electronic service quality, and finally providing models of service quality in different contexts.
Product and Process Design
Course code: MAQC155
Course Name: Product and Process Design
Credit hours: 4.00
The course covers various elements that quality engineers use in preliminary activities related to products and procedures (processes). This includes classification of quality characteristics (reflection of product defects), design input elements and review, technical engineering drawing elements and specifications, design verification to ensure suitability for use, and design reliability and maintainability.
Design and Analysis of Experiments
Course code: MAQC160
Course Name: Design and Analysis of Experiments
Credit hours: 4.00
Experiment design methodology is used in the design and development of new products, in the development of procedures, and in the improvement of production procedures; This course also aims to provide the student with the knowledge and skills that enable him to design experiments, analyze results, and interpret data, which are useful in reducing the time for developing products and services, improving the performance of procedures, and improving the quality of products. This is done by clarifying the following basic concepts: defining levels and their functions Answering, handling errors, designing and arranging experiments, defining measurement methods, explaining matrices of well-known experiments such as boundary solutions experiments for several coefficients and analyzing their results, and partial boundary solutions experiments for a large number of coefficients.
Internal Quality Audit
Course code: MAQC157
Course Name: Internal Quality Audit
Credit hours: 4.00
This course mainly aims to provide the student with the necessary knowledge that enables him in the future to manage the internal audit program for management systems in general (and in particular the quality management system will be taken as an example of management systems), in any institution in which he may work, and to contribute to the implementation of internal audit work This will be done by: (1) explaining the general concept of auditing, its types, and principles; (ii) explain how the internal audit program will be administered; (3) explaining the details of preparing for internal audit work, preparing for the implementation of audit activities, and the mechanism for implementing these activities, in addition to preparing audit reports, completing audit work, and carrying out follow-up audits; (4) Explain the efficiency of the internal auditors and evaluate them.
Statistical Quality Control
Course code: MAQC158
Course Name: Statistical Quality Control
Credit hours: 4.00
Producing companies need specific tools to help make sound quality decisions. Many of these tools come from the field of statistics to help identify quality problems in production processes and control quality statistically. This course aims to: 1. Provide the student with the necessary knowledge and skills that enable him to use statistical quality control in monitoring and controlling operations in institutions and projects, with the aim of improving product quality and achieving customer requirements. 2. Clarify the basic concepts related to control and statistical quality control, which includes control of processes and procedures, and acceptance samples. 3. Teaching the student how to use control panels for variables and characteristics and measure the ability of the process within the procedures for controlling statistical processes, and how to take acceptance samples and develop curves of operating characteristics. 4. Explain the analysis of variance patterns for statistical quality control processes and identify the causes and effects of variance by adopting the method of analyzing failure patterns and their effects for Process FMEA.
Problem Solving and Decision Making
Course code: MAQC159
Course Name: Problem Solving and Decision Making
Credit hours: 4.00
The primary goal of management and quality systems is always to improve the level of performance and the optimal use of resources. There is an essential need to distinguish administrative problems and solve them within an integrated systemic perspective between quality systems, information and decisions. Decision makers/students must be provided with a set of modeling tools with the aim of using them to solve problems and manufacture Decisions and risk assessment based on available information, the most important of which are decision trees, utility theory, and some tools to help model problems.
Fundamentals of Management and Human Resource Management
Course code: MAQC159
Course Name: Fundamentals of Management and Human Resource Management
Credit hours: 4.00
The course aims in the first part related to the basics of management to familiarize the student with the basic concepts and principles in management by shedding light on the development of schools of management thought during the past two centuries and the extent of the continuity of harmonizing the application of these principles in the current business environments. The course also provides the student with an explanation of the administrative functions (planning, organizing, directing, and controlling) and the technical functions within the organization (human resources management, financial management, marketing management, operations and production management, management information systems). The course also seeks in its second part (Human Resources Management) to clarify the concept of human resources management, its increasing importance in the success of institutions as well as the functions associated with it (design and analysis of work, planning for human resource needs). career, wage and compensation systems, occupational health and safety systems, some recent trends in human resources management).
Faculty of Applied Sciences
Degree: Master's DegreeProgram code: MA103ASStudy method: Distance LearningCredit hour: 144How long it takes: Full time: 3 years Part time: 6 years Limit time: 13 years